{"id":1649,"date":"2017-10-17T23:42:48","date_gmt":"2017-10-17T21:42:48","guid":{"rendered":"https:\/\/synertrade.com\/?p=1649"},"modified":"2025-11-28T10:17:52","modified_gmt":"2025-11-28T09:17:52","slug":"malakoff-mederic-assurer-son-source-to-contract","status":"publish","type":"post","link":"https:\/\/synertrade.com\/fr\/references-cas-clients\/2017\/10\/malakoff-mederic-assurer-son-source-to-contract\/","title":{"rendered":"Malakoff M\u00e9d\u00e9ric : assurer son Source to Contract"},"content":{"rendered":"<p class=\"lead\">Retour d&rsquo;exp\u00e9rience : G\u00e9raldine Mirre, cheffe de projet et repr\u00e9sentante de la logistique et directrice des achats de Malakoff M\u00e9d\u00e9ric, nous parle de la solution Synertrade Accelerate. Elle \u00e9voque \u00e9galement la situation avant et apr\u00e8s la mise en \u0153uvre de l&rsquo;outil.<\/p>\n<p><iframe class=\"lazyload\" data-src=\"https:\/\/www.youtube.com\/embed\/l8N0F_XUfD0?si=rwQSMLAYks9_Sj-j\" width=\"560\" height=\"315\"  title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h3>Quel \u00e9tait le contexte au sein de la Direction Achats de Malakoff M\u00e9d\u00e9ric avant l\u2019impl\u00e9mentation d\u2019Accelerate ?<\/h3>\n<p>Avant de b\u00e9n\u00e9ficier de la plateforme Accelerate, nous fonctionnions avec une m\u00e9thode \u00ab\u00a0manuelle\u00a0\u00bb. Les appels d\u2019offres \u00e9taient donc libres et h\u00e9t\u00e9rog\u00e8nes, c\u2019est un des points que nous souhaitions am\u00e9liorer.<\/p>\n<p>De m\u00eame, nous n\u2019avions pas de v\u00e9ritable suivi des activit\u00e9s Achats car nous ne pouvions pas voir les chiffres. On avait donc du mal \u00e0 b\u00e2tir des strat\u00e9gies d\u2019achats car nous n\u2019avions pas de visibilit\u00e9 en temps r\u00e9el sur ce qui se passait au niveau des d\u00e9penses. Et enfin, nos prescripteurs jugeaient le temps d\u2019achats trop long.<\/p>\n<p>Voici donc les points sur lesquels nous devions travailler pour nous am\u00e9liorer.<\/p>\n<h3>Pouvez-vous nous en dire plus sur les freins et facteurs cl\u00e9s de succ\u00e8s de ce projet ?<\/h3>\n<p>Le frein principal du projet \u00e9tait de faire adh\u00e9rer les utilisateurs \u00e0 la plateforme, \u00e0 savoir d\u2019abord la Direction Achats, puis nos utilisateurs internes. Pour ce faire, nous avons \u00e9t\u00e9 appuy\u00e9s par des facteurs cl\u00e9s tr\u00e8s importants. Par exemple, nous avons pu b\u00e9n\u00e9ficier d\u2019un fort sponsor de la Direction G\u00e9n\u00e9rale, ce qui nous a beaucoup aid\u00e9 dans notre projet.<\/p>\n<p>Un autre des facteur cl\u00e9s a \u00e9t\u00e9 le fait que ce soit un projet purement relatif aux achats. En effet, puisqu\u2019il s\u2019agissait d\u2019une plateforme SaaS, nous avons donc eu la possibilit\u00e9 de traiter ce projet seulement par les achats.<\/p>\n<p>De plus, toute la Direction des Achats &#8211; aussi bien les acheteurs que les assistantes &#8211; se sont impliqu\u00e9s dans ce projet, ce qui a \u00e9t\u00e9 \u00e0 l\u2019origine de son succ\u00e8s.<\/p>\n<p>Enfin le fait que l\u2019on centralise tout sur une seule plateforme \u00e9tait logique et une \u00e9vidence, ce qui a facilit\u00e9 son impl\u00e9mentation.<\/p>\n<h3>Quels ont \u00e9t\u00e9 les b\u00e9n\u00e9fices concrets suite \u00e0 l\u2019impl\u00e9mentation de cet outil ?<\/h3>\n<p>Le premier b\u00e9n\u00e9fice que nous avons not\u00e9 est li\u00e9 au Reporting. Cette fonction a \u00e9t\u00e9 vraiment efficace, m\u00eame si elle a \u00e9t\u00e9 am\u00e9lior\u00e9e par la suite. Avec ce Reporting, nous avons une visibilit\u00e9 que peu de Direction Achats -qui ne sont pas \u00e9quip\u00e9s- peuvent avoir. Je parle d\u2019une visibilit\u00e9 \u00e0 la fois sur la totalit\u00e9 de nos d\u00e9penses, mais aussi sur toutes nos actions au niveau des Achats.<\/p>\n<p>Ce Reporting est en plus imm\u00e9diat ! Ce qui signifie que l\u2019on voit tout de suite en temps r\u00e9el ce qui se passe.<\/p>\n<p>La plateforme Accelerate nous a aussi permis d\u2019augmenter notre productivit\u00e9. Il y a maintenant moins de perte de temps lors de l\u2019envoi des RFx ou la gestion des fournisseurs.<\/p>\n<p>Et surtout un point qui est, je pense, le plus important : cet outil a \u00e9galement donn\u00e9 de la valeur aux acheteurs aupr\u00e8s des autres directions. Finalement c\u2019est le b\u00e9n\u00e9fice le plus important pour une Direction Achats.<\/p>\n<p>Enfin, un dernier b\u00e9n\u00e9fice que nous avons d\u00e9couvert plus tard dans le temps : chez Malakoff M\u00e9d\u00e9ric nous avons beaucoup d\u2019audit, on doit donc faire tr\u00e8s attention \u00e0 la r\u00e9glementation. La plateforme Synertrade Accelerate a pass\u00e9 avec succ\u00e8s tous les audits que l\u2019on a eu et r\u00e9ponds bien en g\u00e9n\u00e9ral aux demandes qui nous sont faites. Cet outil nous a beaucoup aid\u00e9 pour nous mettre aux normes.<\/p>\n<h3>Comment envisagez-vous le futur de votre collaboration avec Synertrade ?<\/h3>\n<p>Cette ann\u00e9e nous avons fait un projet qui n\u2019est pas encore tout \u00e0 fait finalis\u00e9 : la mont\u00e9e de version de l\u2019outil Achats.<\/p>\n<p>Nous avions un projet interne qui \u00e9tait l\u2019excellence op\u00e9rationnelle et nous nous en sommes servis pour mener des ateliers aupr\u00e8s des acheteurs et des assistants. Nous avons fait remonter les points d\u2019\u00e9tranglement dans les processus, les irritants, les attentes, et gr\u00e2ce \u00e0 ce projet, nous avons pu tout faire remonter pour aller voir Synertrade et leur demander exactement ce que l\u2019on voulait. Ceci a \u00e9norm\u00e9ment facilit\u00e9 le d\u00e9roul\u00e9 du projet parce que l\u2019on venait avec de vraies attentes et nous avons facilement pu ouvrir la discussion avec Synertrade.<\/p>\n<p>Nous avons donc eu beaucoup d\u2019am\u00e9liorations. D\u2019abord, il n\u2019y a pas de doutes, une meilleure exp\u00e9rience utilisateur. Comme les gens b\u00e9n\u00e9ficiaient d\u00e9j\u00e0 de l\u2019outil, nous avons eu de bons retours sur l\u2019ergonomie et sur l\u2019exp\u00e9rience utilisateur.<\/p>\n<p>Ensuite, nous avons d\u00e9cid\u00e9 de mettre en place des interfaces, en cours de finalisation. Ces interfaces vont \u00eatre le petit plus pour nous au niveau risques. Puis nous avons am\u00e9lior\u00e9 tous les modules, par rapport \u00e0 nos processus et \u00e0 nos attentes, tout en gardant les standards de Synertrade.<\/p>\n<p>Nous finalisons actuellement ce projet de mont\u00e9e de version : il ne nous reste plus que les reportings et les interfaces \u00e0 finaliser. Mais nous sommes d\u00e9j\u00e0 en r\u00e9flexion sur les prochains projets \u00e0 r\u00e9aliser, notamment la signature \u00e9lectronique qu\u2019on ne pouvait pas faire avant. Nous souhaiterions \u00e9galement d\u00e9velopper la partie SRM comme nous l\u2019avons fait pour les autres modules. Enfin nous avons plusieurs r\u00e9flexions sur l\u2019eProcurement et la meilleure fa\u00e7on d\u2019am\u00e9liorer notre agilit\u00e9 et notre souplesse face au m\u00e9tier.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Malakoff M\u00e9d\u00e9ric fait confiance \u00e0 Synertrade pour le S2C : visibilit\u00e9 totale sur les d\u00e9penses, productivit\u00e9 accrue, moins de temps pour les RFx ou la gestion des fournisseurs.<\/p>\n","protected":false},"author":18,"featured_media":1312,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"footnotes":""},"categories":[66],"tags":[79],"class_list":["post-1649","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-references-cas-clients","tag-s2c-fr","post_format-post-format-video"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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