{"id":39757,"date":"2020-05-06T13:11:54","date_gmt":"2020-05-06T11:11:54","guid":{"rendered":"https:\/\/synertrade.com\/a-la-une\/2020\/05\/synertrade-accelerate-rpa-in-supplier-management\/"},"modified":"2025-03-19T14:48:06","modified_gmt":"2025-03-19T13:48:06","slug":"synertrade-accelerate-la-rpa-levier-de-la-relation-fournisseurs","status":"publish","type":"post","link":"https:\/\/synertrade.com\/fr\/ressources\/tribunes\/2020\/05\/synertrade-accelerate-la-rpa-levier-de-la-relation-fournisseurs\/","title":{"rendered":"Synertrade Accelerate &#8211; La RPA, levier de la relation fournisseurs"},"content":{"rendered":"<p class=\"lead\">Gr\u00e2ce \u00e0 l&rsquo;utilisation de l&rsquo;intelligence artificielle (IA), la RPA offre de nombreux avantages pour les entreprises, notamment pour les t\u00e2ches quotidiennes et r\u00e9p\u00e9titives des processus Achats.<\/p>\n<p>Concr\u00e8tement, cela signifie une r\u00e9duction des activit\u00e9s manuelles sans valeur ajout\u00e9e pour les employ\u00e9s, une am\u00e9lioration de la qualit\u00e9 de la source et de la v\u00e9rification des donn\u00e9es, une r\u00e9duction des co\u00fbts gr\u00e2ce \u00e0 la s\u00e9curit\u00e9 et \u00e0 la transparence des processus, un gain de temps pour les t\u00e2ches consacr\u00e9 aux processus et aux flux de travail internes, et l&rsquo;automatisation des processus r\u00e9p\u00e9titifs ainsi que le contr\u00f4le des rappels.<\/p>\n<p>Le principe de la RPA est principalement bas\u00e9 sur des r\u00e8gles. Pour les \u00e9tapes du processus qui n\u00e9cessitent des d\u00e9cisions humaines, il est essentiel d&rsquo;utiliser un logiciel qui pr\u00e9pare et structure les donn\u00e9es \u00e0 l&rsquo;aide de robots d&rsquo;analyse.<\/p>\n<h3>Quelques donn\u00e9es sur l&rsquo;utilisation de la RPA dans les processus Achats et supply chain.<\/h3>\n<p>D\u2019apr\u00e8s une enqu\u00eate men\u00e9e aupr\u00e8s des participants\u00a0du webinar du BME\u00a0 \u00ab\u00a0Robotic Process Automation (RPA) in purchasing &#8211; challenges and opportunities for your procurement\u00a0\u00bb, en janvier 2020.<\/p>\n<ul>\n<li>45 % des participants ont d\u00e9clar\u00e9 qu&rsquo;ils n&rsquo;avaient pas encore utilis\u00e9 de RPA ni planifi\u00e9 de projets.<\/li>\n<li>Toutefois, 20 % utilisent d\u00e9j\u00e0 des logiciels avec des solutions RPA dans leur entreprise et 35 % au total pr\u00e9voient d&rsquo;investir dans ce domaine \u00e0 court ou moyen terme ou ont d\u00e9j\u00e0 mis en \u0153uvre des phases de test.<\/li>\n<li>L&rsquo;utilisation de ces solutions peut \u00eatre int\u00e9gr\u00e9e dans les domaines d&rsquo;activit\u00e9 les plus divers (au sein d&rsquo;une entreprise ou d&rsquo;une organisation).<\/li>\n<li>77 % des personnes interrog\u00e9es utilisent la RPA dans les Achats, 41 % dans la Finance, 20 % dans la gestion de la cha\u00eene d&rsquo;approvisionnement et 20 % dans le service \u00e0 la client\u00e8le.<\/li>\n<\/ul>\n<h3>Cas pratique : Evaluation des fournisseurs dans la plateforme Achats Synertrade Accelerate<\/h3>\n<p>Les fournisseurs sont r\u00e9guli\u00e8rement soumis \u00e0 un examen de leurs performances ainsi qu&rsquo;\u00e0 une \u00e9valuation en fonction de diff\u00e9rents faits concrets et non concrets. Les \u00e9valuer manuellement implique donc d\u2019\u00e9normes quantit\u00e9s de donn\u00e9es \u00e0 g\u00e9rer. Afin de soulager les acheteurs de cette charge, ces processus devraient \u00eatre harmonis\u00e9s et automatis\u00e9s.<\/p>\n<p>Prenons l&rsquo;exemple d&rsquo;un client du secteur de la logistique qui a mis en relation 2 500 fournisseurs et qui classe ses produits dans 280 groupes de marchandises. Synertrade utilise diff\u00e9rents mod\u00e8les de son logiciel Achats, Accelerate, pour automatiser le processus d&rsquo;approbation. Pour tous les fournisseurs des groupes de marchandises d\u00e9passant un volume d&rsquo;achat minimum de 20 000 euros par an, des \u00e9valuations p\u00e9riodiques r\u00e9guli\u00e8res sont effectu\u00e9es. Gr\u00e2ce \u00e0 ces fr\u00e9quentes \u00e9valuations, la qualit\u00e9 des livraisons et des services fournis est document\u00e9e et contr\u00f4l\u00e9e, ce qui permet d&rsquo;agir rapidement en cas de baisse de la qualit\u00e9.<\/p>\n<p>Les questionnaires d&rsquo;\u00e9valuation sont divis\u00e9s en groupes de produits, par exemple les services de construction, la fourniture de mat\u00e9riaux, les services de location et les services ind\u00e9pendants tels que le g\u00e9nie civil et l&rsquo;architecture.<br \/>\nToutes les commandes sont transf\u00e9r\u00e9es de SAP \u00e0 Synertrade Accelerate. Un algorithme\/bot va ensuite d\u00e9terminer la fr\u00e9quence et le moment auxquels les fournisseurs &#8211; poss\u00e9dant certaines caract\u00e9ristiques sp\u00e9cifiques, comme le d\u00e9partement ou la version d&rsquo;un questionnaire &#8211; doivent \u00eatre r\u00e9\u00e9valu\u00e9s. Pour chaque fournisseur, celui-ci cumule les valeurs des commandes sur une p\u00e9riode de six mois en les combinant avec leurs groupes de produits (auxquels une fr\u00e9quence d&rsquo;\u00e9valuation a d\u00e9j\u00e0 \u00e9t\u00e9 attribu\u00e9e). Puis Accelerate cr\u00e9e automatiquement les \u00e9v\u00e9nements d&rsquo;\u00e9valuation, y compris des t\u00e2ches sp\u00e9cifiques pour les \u00e9valuateurs et le suivi des deadlines.<\/p>\n<p>Une fois l&rsquo;\u00e9valuation termin\u00e9e, une \u00e9valuation globale est cr\u00e9\u00e9e en conjonction avec les faits concrets. Si l&rsquo;\u00e9valuation est inf\u00e9rieure \u00e0 2,5 (classes 1 \u00e0 6), une \u00e9valuation de suivi sera pr\u00e9par\u00e9e dans un d\u00e9lai de 3 \u00e0 6 mois, en fonction du groupe de produits et de la valeur de la commande. Cette \u00e9valuation est \u00e0 son tour incluse dans l&rsquo;\u00e9valuation globale. Le fournisseur sera inform\u00e9 en d\u00e9tail des r\u00e9sultats de l&rsquo;\u00e9valuation. Si une baisse constante ou plus importante est d\u00e9tect\u00e9e, des plans d&rsquo;action sont automatiquement lanc\u00e9s en fonction des cat\u00e9gories dans lesquelles les \u00e9carts se sont produits. Ces actions peuvent aller de simples discussions avec ces fournisseurs \u00e0 la r\u00e9alisation d&rsquo;un nouveau benchmark pour rechercher des fournisseurs de remplacement.<\/p>\n<p>Cette \u00e9valuation est effectu\u00e9e au d\u00e9but du processus, lors de la phase d&rsquo;ex\u00e9cution du projet\/commande, afin de pouvoir agir \u00e0 un stade pr\u00e9coce du projet. De plus, apr\u00e8s la comptabilisation, le contrat et le traitement des factures sont \u00e9galement \u00e9valu\u00e9s d&rsquo;un point de vue commercial. Cette derni\u00e8re \u00e9tape compl\u00e8te l&rsquo;\u00e9valuation \u00e0 la fin du projet.<\/p>\n<p>Toutes les \u00e9valuations des projets ou des livraisons sont incluses dans l&rsquo;\u00e9valuation globale contenue dans la fiche d&rsquo;\u00e9valuation des fournisseurs. Les fiches d&rsquo;\u00e9valuation des fournisseurs sont ensuite utilis\u00e9es pour les futurs appels d&rsquo;offres, int\u00e9gr\u00e9es dans l&rsquo;\u00e9valuation des offres et les recommandations correspondantes pour l&rsquo;attribution des contrats et examin\u00e9es avant l&rsquo;attribution\/le renouvellement des contrats. Toutes les donn\u00e9es sont ensuite transf\u00e9r\u00e9es vers un syst\u00e8me de reporting (Business Intelligence) pour remplir les rapports.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gr\u00e2ce \u00e0 l&rsquo;automatisation des processus robotis\u00e9s (RPA), les processus m\u00e9tiers des entreprises peuvent \u00eatre automatis\u00e9s et acc\u00e9l\u00e9r\u00e9s, en particulier pour les processus standardis\u00e9s.<\/p>\n","protected":false},"author":18,"featured_media":39455,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[71],"tags":[80],"class_list":["post-39757","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tribunes","tag-srm-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Synertrade Accelerate - La RPA, levier de la relation fournisseurs | Synertrade<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/synertrade.com\/fr\/ressources\/tribunes\/2020\/05\/synertrade-accelerate-la-rpa-levier-de-la-relation-fournisseurs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Synertrade Accelerate - La RPA, levier de la relation fournisseurs | Synertrade\" \/>\n<meta property=\"og:description\" content=\"Gr\u00e2ce \u00e0 l&#039;automatisation des processus robotis\u00e9s (RPA), les processus m\u00e9tiers des entreprises peuvent \u00eatre automatis\u00e9s et acc\u00e9l\u00e9r\u00e9s, en particulier pour les processus standardis\u00e9s.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/synertrade.com\/fr\/ressources\/tribunes\/2020\/05\/synertrade-accelerate-la-rpa-levier-de-la-relation-fournisseurs\/\" \/>\n<meta property=\"og:site_name\" content=\"Synertrade\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-06T11:11:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-19T13:48:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/synertrade.com\/wp-content\/uploads\/2023\/04\/synertrade-accelerate-rpa.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"apsulis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@synertrade\" \/>\n<meta name=\"twitter:site\" content=\"@synertrade\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/synertrade.com\\\/fr\\\/ressources\\\/tribunes\\\/2020\\\/05\\\/synertrade-accelerate-la-rpa-levier-de-la-relation-fournisseurs\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/synertrade.com\\\/fr\\\/ressources\\\/tribunes\\\/2020\\\/05\\\/synertrade-accelerate-la-rpa-levier-de-la-relation-fournisseurs\\\/\"},\"author\":{\"name\":\"apsulis\",\"@id\":\"https:\\\/\\\/synertrade.com\\\/fr\\\/#\\\/schema\\\/person\\\/37e22bdb15c6ea000cc0080de93301a2\"},\"headline\":\"Synertrade Accelerate &#8211; 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