{"id":48743,"date":"2025-11-25T10:40:21","date_gmt":"2025-11-25T09:40:21","guid":{"rendered":"https:\/\/synertrade.com\/support-services\/"},"modified":"2026-05-19T15:53:57","modified_gmt":"2026-05-19T13:53:57","slug":"support-services","status":"publish","type":"page","link":"https:\/\/synertrade.com\/it\/support-services\/","title":{"rendered":"Servizi di Supporto e Customer Care Synertrade"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"48743\" class=\"elementor elementor-48743 elementor-46779\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30c138f5 e-flex e-con-boxed e-con e-parent\" data-id=\"30c138f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2722c48 e-con-full e-flex e-con e-child\" data-id=\"2722c48\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63545aa elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"63545aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Servizi di Supporto e Customer Care Synertrade<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-129d244 elementor-widget elementor-widget-text-editor\" data-id=\"129d244\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"50\" data-end=\"397\">In Synertrade sappiamo che anche la migliore tecnologia vale solo quanto il supporto che la accompagna. Per questo la nostra organizzazione Customer Care \u00e8 progettata per offrire un supporto strutturato, di alta qualit\u00e0 e orientato ai risultati, consentendo ai vostri team di operare in modo efficiente su Synertrade 5 e sulle versioni precedenti.<\/p><p data-start=\"399\" data-end=\"605\">Combiniamo una profonda competenza funzionale e tecnica, metodologie comprovate e operazioni potenziate dall\u2019intelligenza artificiale per garantire precisione, rapidit\u00e0 e responsabilit\u00e0 in ogni interazione.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75a598d e-con-full e-flex e-con e-child\" data-id=\"75a598d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70ff45e elementor-widget elementor-widget-button\" data-id=\"70ff45e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/synertrade.com\/it\/contatti\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contattaci<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e99ca5d elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"e99ca5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/synertrade.zohodesk.eu\/portal\/it\/home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Accedi al Supporto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19a2977 elementor-widget elementor-widget-heading\" data-id=\"19a2977\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quali livelli di supporto?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b482d0 elementor-widget elementor-widget-text-editor\" data-id=\"1b482d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Il nostro modello globale di supporto garantisce che ogni richiesta venga gestita con il giusto livello di competenza, responsabilit\u00e0 chiare e rigorosi standard qualitativi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-755ecc1 e-con-full e-flex e-con e-child\" data-id=\"755ecc1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a09f79e e-con-full e-flex e-con e-child\" data-id=\"a09f79e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c91572f elementor-widget elementor-widget-heading\" data-id=\"c91572f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Level 1 (L1) Support <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f6ee82 elementor-widget elementor-widget-text-editor\" data-id=\"3f6ee82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"884\" data-end=\"959\">Il punto di ingresso strutturato della nostra organizzazione Customer Care.<\/p><ul data-start=\"961\" data-end=\"1165\"><li data-section-id=\"1vz8otc\" data-start=\"961\" data-end=\"1028\">Gestione rapida delle richieste standard e assistenza agli utenti<\/li><li data-section-id=\"swr16a\" data-start=\"1029\" data-end=\"1116\">Forte attenzione alla risoluzione al primo contatto e a una qualificazione efficiente<\/li><li data-section-id=\"z89l3m\" data-start=\"1117\" data-end=\"1165\">Escalation chiara e accurata quando necessario<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ade6018 e-con-full e-flex e-con e-child\" data-id=\"ade6018\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c198cca elementor-widget elementor-widget-heading\" data-id=\"c198cca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Level 2 (L2)  Support <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f92a72 elementor-widget elementor-widget-text-editor\" data-id=\"6f92a72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1198\" data-end=\"1240\">Competenze funzionali e tecniche avanzate.<\/p><ul data-start=\"1242\" data-end=\"1496\"><li data-section-id=\"ad3y5d\" data-start=\"1242\" data-end=\"1335\">Gestione di problematiche complesse che richiedono una conoscenza approfondita del prodotto<\/li><li data-section-id=\"fkkury\" data-start=\"1336\" data-end=\"1407\">Troubleshooting end-to-end con piena responsabilit\u00e0 della risoluzione<\/li><li data-section-id=\"8014c2\" data-start=\"1408\" data-end=\"1496\">Supporto agli utenti chiave per garantire la continuit\u00e0 dei processi aziendali critici<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0046a74 e-con-full e-flex e-con e-child\" data-id=\"0046a74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e0b828 elementor-widget elementor-widget-heading\" data-id=\"2e0b828\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Level 3 (L3) Support<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e010da1 elementor-widget elementor-widget-text-editor\" data-id=\"e010da1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1529\" data-end=\"1585\">Accesso diretto agli esperti di Prodotto ed Engineering.<\/p><ul data-start=\"1587\" data-end=\"1744\"><li data-section-id=\"1s6cy1j\" data-start=\"1587\" data-end=\"1655\">Intervento di sviluppatori, ingegneri IT e specialisti di prodotto<\/li><li data-section-id=\"13ild07\" data-start=\"1656\" data-end=\"1744\">Risoluzione allineata agli SLA e analisi delle cause radice per una maggiore chiarezza<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-207d6b3 elementor-widget elementor-widget-spacer\" data-id=\"207d6b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-959b690 elementor-widget elementor-widget-heading\" data-id=\"959b690\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Opzioni di Supporto<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3de4975 e-con-full e-flex e-con e-child\" data-id=\"3de4975\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30bdcfb elementor-widget elementor-widget-text-editor\" data-id=\"30bdcfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-section-id=\"1d1bknk\" data-start=\"1769\" data-end=\"1789\">Supporto Dedicato<\/h3><p data-start=\"1791\" data-end=\"1882\">Un servizio premium progettato per rafforzare controllo, reattivit\u00e0 e qualit\u00e0 del servizio.<\/p><p data-start=\"1884\" data-end=\"2016\">Un consulente Support dedicato viene assegnato al vostro account per fungere da punto di riferimento unico e rappresentante interno.<\/p><ul data-start=\"2018\" data-end=\"2292\"><li data-section-id=\"vlfhpl\" data-start=\"2018\" data-end=\"2074\">Punto di ingresso centralizzato per tutte le richieste<\/li><li data-section-id=\"lcansv\" data-start=\"2075\" data-end=\"2155\">Risoluzione accelerata grazie alla prioritizzazione e al coordinamento interno<\/li><li data-section-id=\"1frxljw\" data-start=\"2156\" data-end=\"2206\">Revisione tecnica quindicinale dei ticket aperti<\/li><li data-section-id=\"1gl8m0n\" data-start=\"2207\" data-end=\"2292\">Reportistica mensile delle performance con visibilit\u00e0 chiara su KPI e miglioramenti<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-030f374 elementor-widget elementor-widget-text-editor\" data-id=\"030f374\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-section-id=\"4k1lry\" data-start=\"2294\" data-end=\"2364\">Application Managed Services (AMS) \u2013 Amministrazione Esternalizzata<\/h3><p data-start=\"2366\" data-end=\"2520\">L\u2019AMS consente di delegare l\u2019amministrazione della piattaforma agli esperti Synertrade, garantendo efficienza operativa ed esecuzione di qualit\u00e0 costante.<\/p><ul data-start=\"2522\" data-end=\"2849\"><li data-section-id=\"np0dmb\" data-start=\"2522\" data-end=\"2603\">Attivit\u00e0 amministrative gestite secondo standard definiti di qualit\u00e0 e delivery<\/li><li data-section-id=\"iuwg1u\" data-start=\"2604\" data-end=\"2676\">Capacit\u00e0 strutturata tramite Work Units allineate alle vostre esigenze<\/li><li data-section-id=\"1bn2mmk\" data-start=\"2677\" data-end=\"2766\">Definizione dettagliata dello scope e governance obbligatoria del passaggio di consegne<\/li><li data-section-id=\"1wdd6bj\" data-start=\"2767\" data-end=\"2849\">Copertura completa degli utenti all\u2019interno del perimetro di servizio concordato<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a2a503 elementor-widget elementor-widget-spacer\" data-id=\"9a2a503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-991a7e7 e-con-full e-flex e-con e-parent\" data-id=\"991a7e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f4942e elementor-widget elementor-widget-spacer\" data-id=\"8f4942e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd02f88 e-flex e-con-boxed e-con e-child\" data-id=\"bd02f88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d745937 elementor-widget elementor-widget-heading\" data-id=\"d745937\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Chi eroga questi servizi?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cf3e1e elementor-widget elementor-widget-text-editor\" data-id=\"3cf3e1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2880\" data-end=\"3001\">I nostri servizi sono erogati da consulenti Synertrade esperti, pienamente integrati nella nostra organizzazione globale.<\/p><p data-start=\"3003\" data-end=\"3208\">I nostri team di supporto sono strategicamente presenti in <strong>America, Europa e Asia<\/strong>. Grazie a specialisti dedicati in ogni regione, garantiamo vicinanza ai nostri clienti \u2014 geografica, culturale e operativa.<\/p><p data-start=\"3210\" data-end=\"3447\">I nostri consulenti di supporto sono altamente formati sulla piattaforma Synertrade e sui processi procurement. Aggiornano continuamente le proprie competenze per restare allineati all\u2019evoluzione del prodotto e alle esigenze dei clienti.<\/p><p data-start=\"3449\" data-end=\"3671\">Come<strong> un unico team<\/strong>, manteniamo una collaborazione diretta e strutturata con i team R&amp;D, BI, Integration e Infrastructure. <strong>Senza outsourcing<\/strong>, garantiamo il pieno controllo dell\u2019expertise e dell\u2019intera catena di risoluzione.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da7f0c5 elementor-widget elementor-widget-spacer\" data-id=\"da7f0c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2459a6 e-flex e-con-boxed e-con e-parent\" data-id=\"a2459a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4152583 elementor-widget elementor-widget-spacer\" data-id=\"4152583\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dae6d2 elementor-widget elementor-widget-heading\" data-id=\"6dae6d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Come operiamo \/ Metodologia<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b190b5 e-con-full e-flex e-con e-child\" data-id=\"9b190b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-628df65 e-con-full e-flex e-con e-child\" data-id=\"628df65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-175911e elementor-widget elementor-widget-image\" data-id=\"175911e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" data-src=\"https:\/\/synertrade.com\/wp-content\/uploads\/2025\/09\/image12.png\"   src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" class=\"attachment-large size-large wp-image-46185 lazyload\" alt=\"\" \/><noscript><img decoding=\"async\" width=\"724\" height=\"672\" src=\"https:\/\/synertrade.com\/wp-content\/uploads\/2025\/09\/image12.png\" class=\"attachment-large size-large wp-image-46185\" alt=\"\"><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a088d57 elementor-widget elementor-widget-text-editor\" data-id=\"a088d57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-section-id=\"15vn2be\" data-start=\"3704\" data-end=\"3757\">Un framework di delivery strutturato e controllato<\/h3><h3 data-section-id=\"1rywdfi\" data-start=\"3759\" data-end=\"3827\">\u00a0<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e9fec8 elementor-widget elementor-widget-text-editor\" data-id=\"1e9fec8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5 data-section-id=\"1rywdfi\" data-start=\"3759\" data-end=\"3827\">Un\u2019unica piattaforma di ticketing con servizi supportati dall\u2019AI<\/h5><ul data-start=\"3829\" data-end=\"4059\"><li data-section-id=\"7enqmw\" data-start=\"3829\" data-end=\"3886\">Migliore qualificazione e instradamento delle richieste<\/li><li data-section-id=\"ct9f4k\" data-start=\"3887\" data-end=\"3940\">Tracciabilit\u00e0 e visibilit\u00e0 complete delle richieste<\/li><li data-section-id=\"1izyn03\" data-start=\"3941\" data-end=\"3991\">Maggiore precisione e rapidit\u00e0 nella risoluzione<\/li><li data-section-id=\"1nh55p\" data-start=\"3992\" data-end=\"4059\">Prioritizzazione basata sui dati e monitoraggio delle performance<\/li><\/ul><h5 data-section-id=\"bw191a\" data-start=\"4061\" data-end=\"4094\">Modello di servizio scalabile<\/h5><ul data-start=\"4096\" data-end=\"4268\"><li data-section-id=\"19oeexa\" data-start=\"4096\" data-end=\"4200\">Modello di supporto flessibile che si adatta alla dimensione e complessit\u00e0 della vostra organizzazione<\/li><li data-section-id=\"p07yj\" data-start=\"4201\" data-end=\"4268\">Possibilit\u00e0 di scalare risorse ed expertise in base alle esigenze<\/li><\/ul><h5 data-section-id=\"kfhn6e\" data-start=\"4270\" data-end=\"4303\">Esecuzione guidata da esperti<\/h5><ul data-start=\"4305\" data-end=\"4462\"><li data-section-id=\"103vdpl\" data-start=\"4305\" data-end=\"4371\">Consulenti dedicati con una forte conoscenza del vostro ambiente<\/li><li data-section-id=\"1kvtjl9\" data-start=\"4372\" data-end=\"4462\">Approccio customer-centric focalizzato su performance, adozione e miglioramento continuo<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-977c65d elementor-widget elementor-widget-spacer\" data-id=\"977c65d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8823000 elementor-widget elementor-widget-heading\" data-id=\"8823000\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prova dell\u2019Impatto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a241f3 elementor-widget elementor-widget-text-editor\" data-id=\"7a241f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"4486\" data-end=\"4576\">Le nostre performance vengono misurate attraverso indicatori chiari, oggettivi e coerenti:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c1ad85 e-flex e-con-boxed e-con e-parent\" data-id=\"0c1ad85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d134abc e-con-full e-flex e-con e-child\" data-id=\"d134abc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df445ad elementor-widget elementor-widget-text-editor\" data-id=\"df445ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">25 000<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91ce5e9 elementor-widget elementor-widget-text-editor\" data-id=\"91ce5e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\" data-start=\"4588\" data-end=\"4615\">Richieste gestite ogni anno<\/p><h2 data-section-id=\"twtruv\" data-start=\"4617\" data-end=\"4627\">\u00a0<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26394fe e-con-full e-flex e-con e-child\" data-id=\"26394fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2f0518 elementor-widget elementor-widget-text-editor\" data-id=\"d2f0518\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">95+ %<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5ebe9b elementor-widget elementor-widget-text-editor\" data-id=\"c5ebe9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:401e2dca-af8f-425c-86cc-a5caf7661ffe-4\" data-testid=\"conversation-turn-10\" data-scroll-anchor=\"false\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"7e2dbaa6-9fbd-4993-bf6d-5caf1bd04901\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\"><p style=\"text-align: center;\" data-start=\"4628\" data-end=\"4659\" data-is-last-node=\"\" data-is-only-node=\"\">Indice di soddisfazione clienti<\/p><\/div><\/div><\/div><\/div><div class=\"z-0 flex min-h-[46px] justify-start\">\u00a0<\/div><div class=\"mt-3 w-full empty:hidden\"><div class=\"text-center\">\u00a0<\/div><\/div><\/div><\/div><\/section><div class=\"pointer-events-none -mt-px h-px translate-y-[calc(var(--scroll-root-safe-area-inset-bottom)-14*var(--spacing))]\" aria-hidden=\"true\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a05c53d e-flex e-con-boxed e-con e-parent\" data-id=\"a05c53d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d6ca0fa e-con-full e-flex e-con e-child\" data-id=\"d6ca0fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1a0a18 elementor-widget elementor-widget-button\" data-id=\"f1a0a18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/synertrade.com\/it\/contatti\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contattaci<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9881dd elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"c9881dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/synertrade.zohodesk.eu\/portal\/it\/home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Accedi al Supporto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In Synertrade sappiamo che anche la migliore tecnologia vale solo quanto il supporto che la accompagna. Per questo la nostra organizzazione Customer Care \u00e8 progettata per offrire un supporto strutturato, di alta qualit\u00e0 e orientato ai risultati, consentendo ai vostri team di operare in modo efficiente su Synertrade 5 e sulle versioni precedenti. Combiniamo una [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-48743","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Servizi di Supporto e Customer Care Synertrade | Synertrade<\/title>\n<meta name=\"description\" content=\"Scopri i servizi di Supporto e Customer Care di Synertrade: supporto L1, L2 e L3, AMS, consulenti esperti, servizi potenziati dall\u2019AI e supporto globale per garantire le massime prestazioni della tua piattaforma procurement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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