Why OBI Relies on Synertrade for secure and standardized tendering

Discover why OBI relies on Synertrade to run secure, standardized, and fully traceable tendering processes. A pragmatic partnership built on reliability, auditability, and day-to-day efficiency, helping OBI bring structure, consistency, and compliance to every sourcing event.

A Pragmatic Choice for a Complex Tendering Landscape

After over 15 years of operational use, OBI’s indirect procurement team continues to rely on Synertrade as its backbone for structured RfI/RfQ processes. In a market where many e-sourcing solutions offer similar feature sets on paper, OBI’s decision to renew its partnership with Synertrade was guided by something more fundamental: a proven, reliable, and audit-ready tendering process that fits their day-to-day reality.

During its latest contract review, OBI reassessed the available options including alternative platforms. The conclusion was clear: Synertrade provides the stability, standardization, and operational confidence the organization needs for its complex purchasing projects.

A Reliable Framework for Consistent and Audit-Proof Tenders

Today, Synertrade serves as OBI’s dedicated inquiry and tendering platform, supporting indirect procurement with a robust, repeatable process. Every tender follows the same clear structure, with all documents, correspondence and supplier inputs captured centrally. This reliability is a decisive factor in day-to-day operations, ensuring:

Audit-proof documentation

Aligned with internal governance and holding requirement

Consistent standards

Through mandatory templates (including baseline conditions and NDAs)

Seamless handover

Between team members when projects shift

The tool also excels in flexibility within structure:

  • Buyers can customize tenders to a high degree
  • Mandatory fields enforce consistent supplier responses
  • Complex RfQs can be harmonized across multiple stakeholders
  • Follow-up rounds are easy and fast to set up

This duality — freedom within a controlled, compliant framework — is what makes Synertrade a pragmatic fit for OBI’s indirect procurement practice.

"Synertrade gives us both structure and flexibility. We can tailor even complex inquiries while ensuring that the essential standards are always met."

Senior Buyer & Key User, OBI

Looking Ahead: A Solid Foundation for Future Expansion

OBI sees Synertrade as a scalable backbone for its tendering needs and is exploring future extensions, including supplier onboarding workflows, gated qualification processes, and selective use of auctions where market conditions make them relevant.

Because in procurement, especially in complex indirect categories, value often lies in what works consistently, securely, and without friction.