Redefining Performance in a Digital Era
To thrive in an era of intensified competition and volatility, the onus is on procurement to evolve its capabilities to not only become more efficient but also enable the enterprise to realize its strategic objectives.
According to The Hackett Group’s 2019 benchmark data, a customer-centric approach to service delivery is helping world-class procurement organizations influence 93% of spend and generate 75% more savings than the peer group. Further, the emergence of digital tools such as robotic process automation and advanced analytics has given typical procurement organizations not only a new way to accelerate progress toward world-class status, but even exceed it if they fully optimize their technology architecture while reevaluating the way they work.
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