Get the most out of our Source to pay platform.

Synertrade Accelerate is designed to offer a user-friendly interface and ensure easy deployment, but we know that each company has its unique challenges and requirements. Therefore Synertrade offers a range of procurement services to enhance our customer experience.

24/7 assistance

in-country delivery & support teams

6 languages

80+ support & solution consultants

Experienced and dedicated delivery team

Our Procurement Expert Team is focusing on understanding customers’ needs and contraints, translating them into compliant and scalable processes.

In fact, our project competence, our procurement experience, and the commitment of our consulting team are the three fundamentals to drive the right implementation fitting customer requirements and environment, with a fast and focalised delivery.

Driving Adoption

Our delivery team department is dedicated to guide customers help any user handle our applications easily.

We support adoption as an intrinsic part of our delivery approach, continuing to be a point of reference and supporting the evolution of the customer journey

Whether you want to increase your knowledge on our eProcurement suite or onboard partners on our platform, each training session can be dedicated to a specific audience: new or experienced users and thus on any applications.

4D Methodology
proved and agile

20+ years’ experience in procurement tools implementation over multinational companies, have contributed to the definition of a proven methodology, in which professional services are engaged from the first definition of the project, up to the validation of the released platform.


Project team definition, metrics and KPIs assessment, alignment on customer process and requirements.

  • Project team formation by our product expert
  • Confirmation of project objectives & identification of business processes
  • Planning finalization
  • Preparation of business processes and data
  • Profiles and roles definition


Business process parameterization and Integration in the designed solution.

  • Specifications writing
  • Business process parameterization and repository data filling
  • Configuration of user profiles, authorizations, workflows and management rules


Execution and validation of the configuration planned within customer environment.

  • Interface and reporting development
  • Internal qualification
  • UAT tests
  • Process and business rule validation


Go Live, user adoption and evaluation of benefits on the implementation.

  • Training for administrators and key users
  • Go-Live
  • Validation of the implementation of the Accelerate platform by the customer

Customer Success Management

Your bridge with Synertrade, in each country, to enhance value from today choice and future development.

Our CSM team, based in each country, is a dedicated communication channel assisting you to sustain business growth and profitability by maximizing value of your investment.

With in-depth knowledge of procurement systems and challenges along with wide-ranging expertise in purchasing and business processes, our consulting team supports organizations through each step of the implementation of the solution and beyond.